T'S & C'S | Udesigns

Terms and Conditions of Services

1. Introduction

Welcome to Udesigns, a graphic design service based in London. This website www.udesigns.co (the site) is run and maintained by Udesigns (“we”). Our email address is info@udesigns.co. These terms and conditions outline the rules and regulations for the use of our services, including graphic design, creative consultation, and related services. By using the site, you agree to abide by these terms and conditions.

2. Services

Udesigns provides graphic design services, including logo design, branding, digital illustrations, marketing materials, and other creative content. Specific services provided will be outlined in individual project agreements or communications.

3. Payment Terms

a. Invoice and Payment Schedule

A 50% deposit is required upfront before work commences.
The remaining 50% is due upon completion of the project, prior to the final delivery of the product.
Payments are due within 7 days of receiving the invoice unless otherwise agreed in writing.

b. Late Payments

Payments not made within 7 days of the due date may incur a late fee per week until the payment is made in full.
We reserve the right to suspend or halt work if payments are delayed beyond 14 days.

4. Project Timeline

a. Turnaround Time

Typical project completion time is between 3 to 7 business days, depending on the scope of the project.
Deadlines may vary and will be communicated during the project briefing and confirmed in the agreement.

b. Delays

Any delays caused by the client, including providing feedback or materials, may result in adjustments to the project timeline.
If a project requires additional time due to unforeseen circumstances, we will notify the client as soon as possible.

5. Reviews and Revisions

a. Unlimited Revisions (within limits)

We offer unlimited reviews of the product until the client is satisfied within a period of 14 days after the initial design submission.
Revisions beyond this 14-day period may incur additional charges and are subject to our availability.

b. Review Period

Clients are encouraged to provide detailed feedback during the 14-day review period. Any changes or revisions requested after this period will be considered a new request and may be charged at our standard hourly rate.

6. No Return Policy

Due to the nature of our services (custom design work), once a project is completed and the final product has been delivered, we do not offer refunds or returns. All sales are final.

7. Ownership of Work

a. Intellectual Property

Upon receipt of full payment, the client will receive full rights to the final designs, excluding any third-party materials or software used within the design.
Udesigns retains the right to showcase the work in our portfolio, website, and promotional materials unless otherwise agreed in writing.

8. Confidentiality

We respect the confidentiality of your project. Any proprietary or confidential information provided by the client will not be shared with third parties without prior written consent, except as required by law.

9. Termination of Service

Either party may terminate the agreement in writing at any time. If the client terminates the project after work has commenced, the client will be responsible for paying for the work completed up to that point. If Udesigns terminates the agreement, the client will receive a full refund for any uncompleted services paid for in advance.

10. Limitation of Liability

While we strive to provide high-quality design services, Udesigns is not liable for any indirect, consequential, or punitive damages arising out of the use of our services. Our liability is limited to the amount paid for the specific project in question.

11. Governing Law

These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes shall be resolved in the courts of England and Wales.

12. Amendments

Udesigns reserves the right to amend or modify these terms and conditions at any time. Changes will be communicated to the client, and continued use of our services will constitute acceptance of the revised terms.

13. Cookies Policy

13.1 What Are Cookies?

Cookies are small text files that are placed on your device when you visit a website. These files are used to store information about your browsing activity and can be used to improve your experience on the website, remember your preferences, and analyze how visitors interact with the site.

13.2 Use of Cookies

Udesigns uses cookies to enhance user experience, track website usage, and personalize content. By continuing to use our website, you consent to the use of cookies in accordance with this policy. You can choose to accept or decline cookies by adjusting your browser settings. However, blocking or disabling cookies may affect the functionality of our website.

13.3 Types of Cookies We Use

We use the following types of cookies on our website:

Essential Cookies: These cookies are necessary for the website to function properly, such as allowing you to log in, navigate, and use features like shopping carts. These cookies do not collect personal data.
Performance Cookies: These cookies allow us to analyze how visitors use our website, such as tracking the number of visits, which pages are viewed the most, and other metrics. These cookies help us improve the functionality and user experience of our website.
Functionality Cookies: These cookies allow the website to remember choices you make (such as language preference or region) to provide a more personalized experience.
Targeting or Advertising Cookies: These cookies are used to deliver advertisements that are more relevant to you based on your browsing habits. They may also be used to limit the number of times you see an advertisement and to measure the effectiveness of advertising campaigns.

13.4 Third-Party Cookies

Our website may also include content from third-party providers, such as social media platforms (e.g., Facebook, Twitter), who may place cookies on your device when you interact with their content. These third-party cookies are not controlled by Udesigns, and you should refer to the respective third-party privacy and cookie policies for more information.

13.5 Managing Cookies

You can control how cookies are used by adjusting the settings in your browser. Most web browsers allow you to reject or delete cookies, or to alert you when a cookie is being placed on your device. The steps for managing cookies will depend on the browser you use. Please consult your browser’s help section for specific instructions.

13.6 Consent

By using our website, you consent to the placement of cookies as described in this Cookies Policy. If you do not agree with the use of cookies, you should adjust your browser settings or refrain from using our website.

13.7 Updates to the Cookies Policy

Udesigns reserves the right to update this Cookies Policy at any time. Any changes will be posted on this page with the updated date at the bottom. It’s recommended that you check this page regularly to stay informed about how we use cookies.

If you have any questions or concerns regarding these terms, please contact us via email at info@udesigns.co or call us at +44 7838766707.